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    Handmade in scotland for active dogs
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    Call our team 01888 563288
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    Free delivery on all orders for mainland UK
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Terms & Conditions

 

Terms and Conditions

These terms and conditions apply to all transactions on www.tuffies.co.uk , the website owned by Tuffies (Vulin ltd), also referred to as ‘We'. Please read them through before placing your order. We may occasionally change these terms without notice to our customers, also referred to as ‘You' and changes will apply to all subsequent orders. The product offered on this website shall be governed by English Law and will be subject to the jurisdiction of the English Courts. These terms and conditions do not affect your legal rights.

Intellectual Property and Terms of Use

By accessing, browsing and using this website you acknowledge your agreement to the following laws and regulations. The website is Copyright © 2006 Tuffies . All copyright, trademarks and all other intellectual property rights in all material or content of the website remain vested in us. The material and content of this website is for your personal, non-commercial use only and you may only download such material required to make a purchase. Any other use of the material and content of this website is not allowed.

Pricing and Payment

The price charged and the one you pay is the price displayed on our website at the time we receive your order. If however we discover an error in the price of goods ordered, we will write to you and give you the option of either reconfirming your order at the new price or cancelling your order.

Ordering Online

Payment in full is due at the time of placing your order. Online orders must be paid for by credit/debit card or Paypal. We accept Visa, Mastercard, Visa Delta, Visa Electron, Switch, Amex, Solo, and JCB. All payments will be made in pounds sterling and we will validate your card details before your order can be accepted.

By Post

You can also pay by cheque, in which case please print off the completed order form and post it to us, with your cheque made out to Tuffies.

By Telephone

Please telephone 01888 563288 to place your order. Telephone orders must be paid for by credit/debit card. We accept Visa, Mastercard, Visa Delta, Visa Electron, Switch, Solo, Amex and JCB. All goods will remain the property of Tuffies until paid for in full.

Payment Security

All card payments on our site are made on a secure payment page hosted by SagePay. This means your credit card information is encrypted prior to being transferred to the Streamline for authorisation and your details are not filed on our computer system.